Last updated: 17 May 2026
1. Who we are
This website is operated by DRST Trading Ltd ("DRST", "we", "us", "our"), a steel fabrication business based at Unit 3, 4, 5 Midway Depot, Leighton Buzzard, United Kingdom. For any questions about this privacy policy or how we handle your data, contact us by email at Daniel@drsttrading.co.uk or by phone on 07365 129991.
We are the data controller for personal data collected through this website. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What information we collect
We collect personal information that you provide to us directly, and limited technical information collected automatically when you visit the site.
Information you give us
When you complete the quote enquiry form, send us an email, or call the workshop, we may collect:
- Your name
- Your phone number
- Your email address
- Your postcode or project address
- Details of the project you are enquiring about
- Any drawings, photos, sketches or files you choose to send us
Information collected automatically
When you visit this website, we and our third-party service providers may automatically collect:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on the site, and links clicked
- The website or advertisement that referred you to ours
3. How we use your information
We use the information you provide for the following purposes:
- To respond to your quote enquiry and prepare a written estimate
- To contact you about your project, including by phone, email or text message
- To deliver the services you have requested, including site visits, fabrication and installation
- To keep records of past quotes and projects
- To improve our website, services and customer experience
- To measure the effectiveness of our marketing, including Google Ads campaigns
- To comply with our legal and regulatory obligations
Our legal basis for processing this data is either (a) your consent, where you have submitted information voluntarily through the enquiry form, (b) the legitimate interest of running and improving our business, or (c) the performance of a contract where you become a customer.
4. Cookies and tracking technologies
This website uses cookies and similar technologies to function correctly, to measure how visitors use the site, and to support our advertising activities. A cookie is a small text file placed on your device by a website you visit.
Categories of cookies we use
- Strictly necessary cookies. Required for the basic functioning of the website. These cannot be disabled.
- Analytics cookies. Help us understand how visitors interact with our pages. We use Google Analytics, deployed through Google Tag Manager, to collect aggregated and anonymised usage data.
- Advertising cookies. Used by Google Ads to measure conversions, optimise our advertising spend and serve relevant ads on Google search and partner networks. These cookies may track your visit across multiple websites for advertising purposes.
Google Tag Manager, Google Analytics and Google Ads
We use Google Tag Manager to deploy and manage tags on our website. Through Google Tag Manager, we may load Google Analytics, Google Ads conversion tracking, and other measurement tools provided by Google LLC ("Google"). These services may set cookies and collect data including your IP address, the pages you view on our site, and your interaction with our advertising.
Google may transfer this data to servers in the United States or other countries outside the UK. Google's use of your data is governed by their own privacy policy, available at policies.google.com/privacy. You can opt out of Google Analytics tracking by installing the browser add-on available at tools.google.com/dlpage/gaoptout. You can manage Google Ads personalisation at adssettings.google.com.
Managing cookies
Most browsers allow you to refuse or accept cookies through their settings. Blocking all cookies may affect the functionality of this and other websites. For more information on managing cookies, see aboutcookies.org.
5. Sharing your information
We do not sell your personal information. We may share limited information with:
- Our own staff and contractors who are involved in delivering your project
- Suppliers of steel and other materials, where this is necessary to fulfil your order
- Service providers who help us run our business, including email, file storage, accounting, and website hosting providers
- Marketing and analytics platforms, including Google, where data is collected through tags on our site
- Government bodies, regulators or law enforcement where we are legally required to do so
We require any third party we share data with to handle it in line with applicable data protection laws.
6. How long we keep your information
We retain quote enquiry information for as long as is necessary to respond to your enquiry and, where you become a customer, for the duration of our commercial relationship plus a reasonable period afterwards to meet our legal, tax and accounting obligations. Unsuccessful quote enquiries are generally retained for up to two years before being deleted. Cookie and analytics data retention is managed in line with Google's standard retention settings.
7. Your rights
Under UK GDPR, you have a number of rights in relation to your personal data, including:
- The right to be informed about how your data is used (covered by this policy)
- The right of access to the personal data we hold about you
- The right to rectification of inaccurate or incomplete data
- The right to erasure of your data, in certain circumstances
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time, where consent is the legal basis for processing
- The right to lodge a complaint with the UK Information Commissioner's Office (ICO)
To exercise any of these rights, contact us at Daniel@drsttrading.co.uk. If you are not satisfied with our response, you have the right to complain to the ICO at ico.org.uk.
8. Data security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration. However, no transmission of data over the internet can be guaranteed as completely secure, and any submission is made at your own risk.
9. International transfers
Some of the service providers we use, including Google, may transfer and store data outside the United Kingdom and the European Economic Area, including in the United States. Where this happens, we rely on standard contractual clauses, adequacy decisions, or other appropriate safeguards required by UK GDPR.
10. Children's privacy
This website is not directed at children, and we do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page indicates when the policy was last revised. Material changes will be highlighted on this page.
12. Contact us
For any questions about this privacy policy, your data, or to exercise any of the rights described above:
- Email: Daniel@drsttrading.co.uk
- Phone: 07365 129991
- Post: DRST Trading Ltd, Unit 3, 4, 5 Midway Depot, Leighton Buzzard, United Kingdom